Contact Us
Need car recovery, towing or roadside assistance in Dubai? Get in touch with Car Tow DxB and we'll talk you through the next step.
If anyone is injured, or there's a fire or smoke, call 999 first, before contacting us.
How to Reach Us
Calling is usually fastest for urgent situations. WhatsApp is useful if you want to send your live location or a photo of the vehicle or the scene.
Al Quoz 4, near Grand City Mall, Dubai
cartowdxb.com
What to Tell Us When You Contact Us
Having the following ready helps us assist you faster:
Your location — ideally a shared live location pin if you're on WhatsApp. If you're on a highway, the direction you were travelling and the nearest exit or landmark helps a lot.
Your vehicle — make and model, and anything relevant such as it being electric, low ground clearance, or a motorcycle.
What's happened — for example, the car won't start, you've had an accident, you're stuck in sand, or you're locked out.
Whether anyone is injured — if so, call 999 first.
What Happens After You Contact Us
with your location and situation.
and confirm how we can help, including what's involved, before anything is arranged.
across Dubai and either resolve the issue on the spot — a jump start, a tyre change, fuel delivery — or arrange towing.
— your garage, workshop, dealership or home.
Frequently Asked Questions About Contact us
Have a question about car towing, roadside assistance or vehicle recovery in Dubai? Here are answers to some of the questions drivers ask us most often.
What's the quickest way to reach you?
Call or WhatsApp +971 52 551 4859. For an urgent breakdown or accident, calling is usually quickest.
Do you cover my area in Dubai?
We cover all areas across Dubai. Contact us with your location and we'll confirm directly.
Can I send my location on WhatsApp?
Yes — sharing a live location pin on WhatsApp is one of the fastest ways for us to find you, especially on highways or in less familiar areas.
Is there a call-out fee just to find out the cost?
Call or WhatsApp us and we'll talk through your situation and the likely cost before anything is arranged — there's no obligation at that stage.
What if I'm not sure what's wrong with the car?
That's fine — describe what you're experiencing and we'll help figure out whether it needs roadside assistance or a tow.